Privacy Policy 

Your privacy is very important to us. It is Dragon's Gold's policy to respect your privacy with respect to any information we may collect from you on our website and other sites we own and operate. 

  1. Information we collect

Network data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include the Internet Protocol (IP) address of your computer, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page, and other data.

Device data

We may also collect data about the device used to access our website. This data may include device type, operating system, unique device identifiers, device settings, and geographic location. What we collect may depend on the individual settings of the device and software. We recommend that you review the policies of your device manufacturer or software vendor to find out what information they provide to us.

Personal information

We may request personal information such ​​as:

  • Name
  • Email
  • Date of birth
  • Phone/mobile number
  • Home/Postal Address
  • Billing information
  1. Legal bases for processingWe will process your personal information lawfully, fairly and transparently.

     We only collect and process information about you if we have a legitimate interest in doing so.
    These legal bases depend on the services you use and how you use them, that is, we collect and use your information only in the following cases:
  • it is necessary for the performance of a contract to which you are a party or to take action at your request before entering into such a contract (for example, when we provide a service that you request from us);
  • it is in our legitimate interests (which are not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legitimate rights and interests;
  • you consent to us doing so for a specific purpose (for example, you may consent to our newsletter being sent to you); or we need to process your data in order to comply with a legal obligation.

If you consent to the use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect the processing already done).

We do not store personal information for longer than necessary. As long as we retain this information, we will protect it by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or alteration. However, we inform you that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information to comply with legal obligations or to protect your vital interests or the vital interests of another individual.

  1. Collection and use of information

We may collect, store, use and disclose information for the following purposes, and personal information will not be processed in a manner inconsistent with this purpose:

  • to allow you to customize or personalize your experience on our website;
  • to enable you to access and use our website, related applications and related social media platforms;
  • to contact and communicate with you;
  • for internal accounting and administrative purposes;
  • for analytics, market research and business development, including to operate and improve our website, related applications and related social media platforms;
  • to conduct contests and/or offer you additional benefits;
  • for advertising and marketing, including to send you promotional information about our products and ​​services and information about third parties that we think may be of interest to you; 
  • to comply with our legal obligations and resolve any disputes that may arise.

 

  1. Disclosure of personal information to third parties

 

We may disclose personal information:

  • third party service providers in order to enable them to provide their services, including (without limitation) IT service providers, storage, hosting and server service providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving service providers, marketing or advertising providers, professional consultants and payment system operators; 
  • third parties to collect and process data.
  1. International transfer of personal information

Personal information we collect, store, and process where we or our partners, affiliates, and third-party vendors store funds. By providing us with your personal information, you consent to its disclosure to these overseas third parties.

We guarantee that any transfer of personal information from the countries of the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate security measures.

 

If we provide personal information from a non-EEA country to another country, you acknowledge that third parties from other jurisdictions may not be subject to data protection laws similar to the laws of our jurisdiction. There are risks if any third party takes any action or acts contrary to data privacy laws in our jurisdiction and this may mean that you will not be able to seek redress under the privacy laws of our jurisdiction.

  1. Your rights and management of your personal information

Choice and consent: By providing us with personal information, you consent to the collection, storage, use and disclosure of your personal information in accordance with this privacy policy. If you are under the age of 21, you must have and warrant, to the extent permitted by law for us, that you have the permission of your parents or legal guardians to access and use the website and they (your parents or guardians) have consented to you providing us with personal information. You are under no obligation to provide us with personal information, but failure to do so may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party that provides personal information about any other, you represent and warrant that you have such person's consent to provide us with personal information.

Restriction: You may limit the collection or use of your personal information. If you have previously consented to our use of your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the information below. If you ask us to restrict or restrict the means of processing your personal information, we will inform you which restriction will affect your use of our website or products and services.

Access and data portability: You can request details of the personal data we hold about you. You can request a copy of the personal information we hold about you. If possible, we will provide this information in CSV or other machine-readable format. You can request that we delete the personal information we hold about you at any time. You may also request that we share this personal information with another third party.

Correction: If you believe that any information we have about you is inaccurate, outdated, incomplete, outdated, or misleading, please contact us using the information below. We take reasonable steps to correct any information that appears to be inaccurate, incomplete, misleading or outdated.

Data Breach Reports: We will comply with the laws that apply to us for any data breach.

Complaints: If you believe that we have violated the relevant data protection law and wish to file a complaint, please contact us using the information below and provide us with full details of the possible violation. We will immediately investigate your complaint and respond to you in writing, indicating the results of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulator or data protection authority in connection with your complaint.

Unsubscribe: To unsubscribe from our email database or unsubscribe from communications (including marketing communications), please contact us using the information below, or unsubscribe using the opt-out tools provided in the communication.

  1. Cookies

We use cookies to collect information about you and your activity on our website. A cookie is a small piece of data that our website stores on your computer and that you access on each visit so that we can understand how you use our site. This helps us provide you with content based on the benefits you specify. 

  1. Business Translations

If we or our assets are acquired, or in the unlikely event of a business exit or bankruptcy, we will include the data in the assets transferred to any parties purchasing us. You acknowledge that such transfer may take place and that any persons purchasing us may continue to use your personal information in accordance with this policy.

  1. Limitation of our policy

Our website may link to external sites that we do not operate. Please note that we have no control over the content and policies of these sites and cannot take responsibility for their respective privacy practices.

  1. Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to inform users of the changes through our website. Your continued use of this site following any changes to this policy will be treated as acceptance of our privacy and personal information practices.

If we make a material change to this privacy policy, such as changing the legal basis on which we process your personal information, we will ask you to re-accept the amended privacy policy.

This policy is effective February 1, 2022.